• What happens when my trial ends?

  When your 7-day trial ends, your credit card will be automatically charged based on the plan you selected during signup. You'll retain full access to the features of the plan you trialed on. If the payment fails, your campaigns will be paused until the issue is resolved. Your data remains securely stored, and you can resume activity anytime by updating your billing information.Few readers

• Can I pay per campaign?

  We do not currently offer pay-per-campaign pricing. All plans are subscription-based and include unlimited campaigns within the limits of your plan.Few readers

• What features are included in each plan?

  Each tier includes a different set of features, entry limits, and integration options. Detailed plan comparisons are available on our pricing page.Few readers

• Can I access data from old campaigns if I don't have an active plan?

  Yes, your data remains securely stored for 90 days after your plan ends, starting from when your next billing cycle would have begun. During this period, you can log in and view your old campaign dashboards and performance stats. However, exporting data or syncing leads to third-party tools (like email platforms or CRMs) will be paused. If you'd like to keep your data stored beyond 90 days without an active plan, you can opt in to a $10 USD/month data retention plan to maintain secure accessFew readers

• My charge was declined - what should I do?

  If your charge was declined, please verify your card details or contact your bank. You can also update your payment method under Account Settings Billing and retry the charge.Few readers

• What will appear on my credit card statement?

  Charges will appear as “PROMOAMP” or "PROMOAMP.COM" on your credit card statement.Few readers

• Is there a contract or long-term commitment?

  No, Promo Amp does not require any long-term contracts. All plans are month-to-month unless you choose to pay annually for a discount.Few readers

• What happens if I cancel my plan?

  If you cancel your plan, you’ll continue to have full access to the features of your current plan until the end of your billing period. For example, if you cancel a Business plan on the 10th of the month but your renewal date is the 25th, you’ll retain access to all Business features until the 25th. After that, your campaigns will pause, but your data will remain securely stored for future access.Few readers

• What currency do you charge in?

  All charges are processed in USD.Few readers

• Are there discounts for annual billing?

  Yes. Choosing annual billing gives you 2 months free, offering a better value than paying monthly. It's a great way to save and secure access for the full year at a discounted rate. When you select an annual plan, you will be billed for the full 12-month period upfront.Few readers

• Do you offer non-profit discounts?

  We offer special pricing for registered non-profits. Please contact our support team with proof of non-profit status to apply.Few readers

• Can I upgrade after I've already launched a campaign?

  Yes, you can upgrade your plan at any time, even after launching a campaign. Features from the upgraded plan will be applied immediately.Few readers

• How do I cancel my plan?

  You can cancel your plan anytime by going to your Account Settings Billing and selecting "Cancel Subscription." You'll continue to have access until the end of your current billing period.Few readers

• Can I cancel my subscription at any time?

  Yes, you can cancel your subscription at any time directly from your account settings. There are no cancellation fees or penalties. Your plan will remain active until the end of your current billing cycle, so you'll continue to have access to all features until that time.Few readers

• Do I need to enter my credit card to start a free trial?

  Yes, all Promo Amp plans require a valid credit card at sign-up. This helps prevent spam and ensures secure account setup. You won’t be charged during the 7-day trial period. After the trial ends, your card will be automatically billed for the selected plan unless you cancel before the trial expires.Few readers

• Can I upgrade or downgrade my plan?

  Absolutely. You can switch plans at any time from your dashboard. Plan changes take effect immediately and are prorated. For example, if you're on the Growth plan and upgrade to Business halfway through your billing cycle, you’ll gain immediate access to all Business features, and your billing will adjust accordingly. Similarly, if you downgrade, you’ll retain access to your current plan's features until the end of your billing period, after which the new plan will take effect.Few readers

• How can I enter my VAT information?

  VAT information can be added during the billing setup process or by editing your billing profile under Account Settings.Few readers

• Is there a free trial?

  Yes! Every plan includes a 7-day free trial, so you can explore the platform and launch your first campaign before committing to a paid plan.Few readers

• What plans does Promo Amp offer?

  Promo Amp offers three simple pricing tiers, each designed to scale with your needs: Growth – Great for startups and small teams looking to run high-converting campaigns with access to core features. Business (Most Popular) – Perfect for growing brands and marketing teams who want advanced analytics, more integrations, and custom branding options. Premium – Designed for agencies and enterprise users that need unlimited scale, priority support, and the full suite of tools.Few readers

• What payment methods do you accept?

  We accept major credit and debit cards via Stripe, including Visa and Mastercard. Currently, we do not support PayPal or Discover.Few readers

• Can I pay for just one month?

  Yes, our monthly plans are billed on a month-to-month basis and can be cancelled at any time. You’ll retain access for the full month you’ve paid for.Few readers

• Where can I see my billing history?

  You can view and download your billing history, including invoices and payment details, under Account Settings Billing.Few readers