Q: Can I connect Promo Amp to my CRM or other tools?

Yes. In addition to native integrations, you can use Zapier or webhooks to connect Promo Amp with hundreds of third-party tools, including CRMs, marketing platforms, and custom workflows. Please note that access to webhooks and our public API is limited to users on the Premium plan.

Question 1

Can I manually select the winner?

Accepted Answer

Yes. If you prefer, you can manually review entries and select winners yourself. This is useful for contests based on judged criteria or content submissions.

Question 2

Can I connect Promo Amp to my CRM or other tools?

Accepted Answer

Yes. In addition to native integrations, you can use Zapier or webhooks to connect Promo Amp with hundreds of third-party tools, including CRMs, marketing platforms, and custom workflows. Please note that access to webhooks and our public API is limited to users on the Premium plan.

Question 3

Can I see which users referred others to the campaign?

Accepted Answer

Yes. Referral tracking is built-in. You can see which users brought in the most referrals and how each entrant was acquired via the Leaderboard. This will help you reward top advocates and understand your viral growth.

Question 4

How to Configure a CNAME for Your Giveaway

Accepted Answer

To host your giveaway on your own subdomain instead of the default Promo Amp page, you need to do the following:

On Step 6 of your giveaway editor, you should see this box:

CName Configuration

Once you fill out your subdomain, it will provide you with the DNS records that you need to add to get it to work. It should look like this: 3. Once you've add those records in your DNS, it can take up to 24 hours to propagate (usually a lot faster though!).

Question 5

What kind of customer support and resources are available?

Accepted Answer

All Promo Amp users have access to our Help Centre, guides, and email support. Our documentation and tutorials walk you through setting up, launching, and optimising your campaigns. Users on Premium plans receive priority support and personalised onboarding assistance to help you get the most out of your campaigns.

Question 6

How can participants sign up or log in to enter?

Accepted Answer

Participants can enter your giveaway by signing up with their email address. Promo Amp supports secure, fast email entry for all campaigns. Additionally, you have the option to enable social logins - allowing participants to sign in with platforms like Google or Facebook for a smoother, one-click entry experience. This flexibility helps reduce friction and boost conversion rates, especially on mobile devices.

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