• Can I restrict who can enter my giveaway?

  Yes. Promo Amp gives you the flexibility to control who can participate in your campaign. You can restrict entries based on country and age to comply with legal or promotional requirements. Additionally, you can require participants to submit a valid mobile or cell phone number as part of their entry, helping you verify entrants and enhance lead quality.Few readers

• How do I pause, delete, or cancel a campaign?

  While you can't pause a live campaign, you can effectively unpublish it by changing the campaign's end date to a past date under the 'Setup' tab. This will stop further entries. To remove a campaign completely, you can archive it from your dashboard. Archived campaigns are no longer visible to the public but all data remains accessible for reporting and analysis.Few readers

• How can participants sign up or log in to enter?

  Participants can enter your giveaway by signing up with their email address. Promo Amp supports secure, fast email entry for all campaigns. Additionally, you have the option to enable social logins - allowing participants to sign in with platforms like Google or Facebook for a smoother, one-click entry experience. This flexibility helps reduce friction and boost conversion rates, especially on mobile devices.Few readers

• How does Promo Amp prevent cheating or fraudulent entries?

  Promo Amp uses a range of fraud prevention tools to ensure your competitions are fair and secure. These include: Duplicate entry filtering to prevent the same person from entering multiple times with different emails. IP address blocking to detect and block suspicious entry patterns. Email verification to ensure entries come from valid email addresses. Referral abuse protection to stop fake or self-referrals from gaining extra entries. Geolocation controls to limitFew readers

• How can I customise the look and feel of my campaign to match by brand?

  You can fully customise the design of your campaign using Promo Amp’s intuitive visual editor - no coding required. You can change: Feature images – Showcase your product, prize, or offer with high-impact visuals that grab attention. Colours – Match your brand palette across backgrounds, buttons, and accents. Fonts – Choose from a variety of web-friendly fonts or apply your brand’s typography. Logos and images – Upload your brand logo and any promotional images or bannersFew readers

• Do I need to provide official rules or terms and conditions for my giveaway?

  Yes, and we make it easy. Every campaign includes a section where you can upload your own Terms. Alternatively, you can use our prewritten Terms to get started quickly. Providing clear rules helps ensure legal compliance and builds trust with your participants.Few readers

• How are winners selected, and is the draw process random?

  Winners can be selected randomly using our built-in draw tool or manually if you prefer. Our random draws are powered by Random.org to ensure complete fairness and transparency. All entries and referral data are securely tracked within the system, so you can confidently run and conclude your competitions with integrity.Few readers

• What are entry actions or tasks, and how do they work for entrants?

  Entry actions are tasks users complete to earn entries into your giveaway. These include social follows, referrals, link clicks, video views, and more. You choose the actions, and assign how many entries each is worth.Few readers

• Are participants allowed to enter more than once or perform repeat actions?

  You control the rules. Allow daily entries, single entries, or limit actions however you like. You can also reward one-time bonus entries or repeatable actions.Few readers

• How do people enter a Promo Amp giveaway or competition?

  Participants enter your campaign by completing tasks or actions you define—such as signing up with their email, following you on Instagram, or referring friends.Few readers

• Can participants get extra entries for referring friends to my giveaway?

  Yes! The built-in referral system rewards users with bonus entries when someone enters through their unique link. It’s one of the most powerful ways to drive viral growth.Few readers

• Can I edit or update my campaign after it’s live?

  Yes, you can update most settings and design elements at any time—even after your campaign is live. This includes editing text, adjusting colours, changing entry methods, and updating prize details. However, we recommend exercising caution with changes once entries have started to ensure fairness and consistency for participants. If you're updating key components like prizes or entry actions mid-campaign, it's best to notify your audience or add a note in the campaign to avoid confusion.Few readers