Q: Can I connect Promo Amp to my CRM or other tools?

Yes. In addition to native integrations, you can use Zapier or webhooks to connect Promo Amp with hundreds of third-party tools, including CRMs, marketing platforms, and custom workflows. Please note that access to webhooks and our public API is limited to users on the Premium plan.

Q: What types of actions can users take in a giveaway?

What types of actions can users take in a giveaway? Promo Amp lets you reward participants for completing high-value actions that drive growth across your channels. You can fully customise the entry options to match your campaign goals. Common entry actions include: <ul> <li>Email sign-up – Collect verified email addresses and grow your mailing list.</li> <li>Refer-a-friend – Reward users with bonus entries when they successfully refer others to your giveaway, helping you go viral.</li> <li>Follow on social media – Boost your follower count on platforms like Instagram, TikTok, Facebook, YouTube, X (formerly Twitter), and LinkedIn.</li> <li>Visit a URL – Drive traffic to specific product pages, your online store, blog posts, or landing pages.</li> <li>Watch a video – Get eyes on product demos, announcements, or brand stories by asking participants to watch a video.</li> <li>Answer a question or complete a quiz – Collect zero-party data by asking participants to share preferences, feedback, or trivia answers.</li> <li>Enter a code or secret word – Great for in-store promotions, email-exclusive bonuses, or scavenger hunt-style campaigns.</li> <li>Custom actions – Use flexible text fields or buttons to track unique actions relevant to your business All actions can be made optional or required, and you control how many entries each action is worth.</li> </ul>

Question 1

Can I connect Promo Amp to my CRM or other tools?

Accepted Answer

Yes. In addition to native integrations, you can use Zapier or webhooks to connect Promo Amp with hundreds of third-party tools, including CRMs, marketing platforms, and custom workflows. Please note that access to webhooks and our public API is limited to users on the Premium plan.

Question 2

How to Configure a CNAME for Your Giveaway

Accepted Answer

To host your giveaway on your own subdomain instead of the default Promo Amp page, you need to do the following:

On Step 6 of your giveaway editor, you should see this box:

CName Configuration

Once you fill out your subdomain, it will provide you with the DNS records that you need to add to get it to work. It should look like this: 3. Once you've add those records in your DNS, it can take up to 24 hours to propagate (usually a lot faster though!).

Question 3

What kind of customer support and resources are available?

Accepted Answer

All Promo Amp users have access to our Help Centre, guides, and email support. Our documentation and tutorials walk you through setting up, launching, and optimising your campaigns. Users on Premium plans receive priority support and personalised onboarding assistance to help you get the most out of your campaigns.

Question 4

Can I use my own subdomain?

Accepted Answer

Yes! Promo Amp supports custom domains using CNAME records. This means you can run giveaways on your own subdomain (like giveaway.yourbrand.com) to keep everything on-brand. We’ll guide you through the quick setup process, no advanced tech skills needed.

Question 5

What types of actions can users take in a giveaway?

Accepted Answer

What types of actions can users take in a giveaway? Promo Amp lets you reward participants for completing high-value actions that drive growth across your channels. You can fully customise the entry options to match your campaign goals. Common entry actions include:

Email sign-up – Collect verified email addresses and grow your mailing list.
Refer-a-friend – Reward users with bonus entries when they successfully refer others to your giveaway, helping you go viral.
Follow on social media – Boost your follower count on platforms like Instagram, TikTok, Facebook, YouTube, X (formerly Twitter), and LinkedIn.
Visit a URL – Drive traffic to specific product pages, your online store, blog posts, or landing pages.
Watch a video – Get eyes on product demos, announcements, or brand stories by asking participants to watch a video.
Answer a question or complete a quiz – Collect zero-party data by asking participants to share preferences, feedback, or trivia answers.
Enter a code or secret word – Great for in-store promotions, email-exclusive bonuses, or scavenger hunt-style campaigns.
Custom actions – Use flexible text fields or buttons to track unique actions relevant to your business All actions can be made optional or required, and you control how many entries each action is worth.

Question 6

Can I manually select the winner?

Accepted Answer

Yes. If you prefer, you can manually review entries and select winners yourself. This is useful for contests based on judged criteria or content submissions.

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